Low angle exterior view of the Hotel at The Whitehall Hotel

Guest Reviews

See What Past Guests are Saying about Our Gold Coast Chicago Hotel

At The Whitehall Hotel, rich history, traditional values, and quaint city life are perfectly situated in one of the most exquisite neighborhoods in Chicago: the Gold Coast. Our independent boutique hotel offers a unique experience and unparalleled service, making it a place that many of our guests come back to again and again. From top-of-the-line amenities and services to our ideal location in the heart of the city, there is so much to love about our hotel on the Magnificent Mile. Read through our reviews and discover why so many guests fall in love with The Whitehall and consider it the best boutique hotel in Chicago.

My girlfriend and I were in Chicago for the weekend and chose the Whitehall Hotel for its great location and price. We couldn’t have chosen a better place. Taelor, one of the desk clerks, greeted us with what is perhaps some of the best customer service we have ever experienced. It was like she was expecting us, and was eager to host us. Shellie, another lovely lady at the front desk, also impressed us with her professionalism and top-notch service. The hotel is in one of the best spots in the city. It’s close to the lakefront, and also to the Northside of Chicago where there are plenty of things to do, places to eat, etc. We will definitely be returning. - Guest from New York City, NY

Was the best experience at a hotel that we have had in a very long time. The staff is very customer service oriented and highly recommend it if it's your first time in Chicago and or celebrating a special occasion. - Guest from Washington DC

I enjoyed staying at the Whitehall Hotel because of its central location to a conference that I attended. The front desk staff were very friendly during both check-in and check-out and also provided suggestions as to where I might want to go shopping nearby. There is a beautiful historic church nearby that was a great place to stop and have a moment of peace. The room accommodations were very nice. I would stay at The Whitehall Hotel again. - Guest from Minneapolis, MN

The friendly staff, clean rooms, and great location keeps me coming back to the Whitehall Hotel. The hotel is within walking distance to great shopping and dining. I always enjoy breakfast at their Fornetto MEI restaurant and they make the best Lemon Drop Martini at their Bar! - Guest from Riverton, IL