Low angle exterior view of the Hotel at The Whitehall Hotel

Hotel Clean Touch & Limited Housekeeping Service

Hotel Clean Touch - Our committment to safety & sanitization



Limited Housekeeping Service for Guest Rooms


For guest and employee safety, guest rooms will not be entered by our Room Attendants to clean for stays of 5 days or less.  Our rates have been reduced to compensate for this.  If your stay is longer than 5 days, and you wish your room to be cleaned, you must schedule a convenient time at least 24 hours in advance.  Please see the front desk to schedule. 


Washing Hands & Hand Sanitizer


CDC guidelines govern employee procedures and protocols regarding handwashing and the use of hand sanitizer.  Handwashing with soap is our preferred method, but we have installed alcohol-based hand sanitizer stations throughout our work  and public areas. 



Cleaning and Disinfecting Products and Protocols


All high touch areas including public areas, guest rooms, washrooms, elevators, etc. are disinfected using the newest protocols with a disinfecting electrostatic sprayer.


Public Spaces


Surfaces frequently touched by multiple people are cleaned and disinfected multiple times per day.  Areas like the front desk counters, elevator buttons, door handles, public bathrooms, room keys, and pens are disinfected regularly multiple times throughout the day.  In the case of key cards and pens, they are disinfected after each use.



Linens, towels, and other laundry will be washed in accordance with the CDC guidelines, including washing items as appropriate in accordance with the manufacturer's instructions.

Back of the House

Cleaning and disinfecting of all high touch areas occurs in accordance with CDC guidelines, including at least twice per shift in high traffic areas.

Hotel Guest Elevators

Buttons, button panels, hard surfaces in elevator cars will be disinfected multiple times each day.


Valet Parking


Valet Parking is currently unavailable, self-parking options are available.


If you have any questions or concerns, please call us at 312-944-6300